Offers

 

1. Hassle free  online quotes

2. Cheap insurance rates for Landlords,

3. Home Owners and Tenants 

4. Pay in full or by Direct Debit

5. Recieve an extra discount when paying in full.

6. Free Android mobile phone app ready to download and

       use from Google play stores.

 

 

Claims info

 

We understand the importance of dealing with all claims quickly and efficiently. We understand and

work with underwriters to ensure that matters are dealt with as soon as possible.

Please be aware of the following steps to help you with processing a claim.

First step

Please call customer services on 0208 587 1060 who will be able to assist you in handling your claim

and point you in the right direction of appropriate procedure. It is always advisable to read through

the Terms and Conditions booklet, which is attached to your insurance policy. 

The Terms and Conditions booklet provides you with the full information about the cover and enables

you to check if the claim is covered by the policy.

Please note that you must submit your claim within 30 days as stipulated in the terms and conditions

on your policy wording.  Our customer services department will be able to advise about all aspects

of your policy.

What will I need?

In order to process your claim swiftly the following information will need to be provided.

• Policy certificate number

• Details of claim

• Date of loss

 

Cancellations

 

You are entitled to cancel your insurance policy at any stage during the policy term.

You are entitled to a period of 14 days in which to consider the content of your insurance policy

and the extent of the cover therein. Cancellation of your policy within 14 days is therefore

subject to a full refund.

Cancellation after 14 days will be refunded pro rata less 15% of the total premium.

Cancellations and amendments can be advised by phoning our customer services on 0208 587 1060